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Virtual Numbers

Is this VOIP?

- No, our system is not VOIP, but JetNumbers uses VOIP for a small part of the process.
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Do I have to install any device?

- No, a big difference between our system and VOIP (Vonage, Lingo, etc) is that with JetNumbers you don’t need to install complicated devices and configure them, you just follow our wizard and once you have finished you will have your new phone abroad activated.
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Is JetNumbers cheaper that an international phone call for the dialler?

- Yes, JetNumbers is much cheaper than international phone calls, either making them from your local Telephone company or a Calling card.
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Is JetNumbers cheaper than a calling card?

- Yes, JetNumbers is cheaper than a calling card and much comfortable, there is no need to dial complicated numbers, and quality is much better.
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Can I have a number in USA while I live in Brazil?

- Yes, this is what the system is about.
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Can I have multiple numbers (ie: 1 in France, 1 in the UK and 1 Israel) all forwarded to a unique phone in the US?

- Yes sure, that is one of the great advantages of JetNumbers.
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Can I make outgoing calls from my new Jetnumber Virtual number?

- Jetnumber Virtual Numbers ring to your primary number and are for inbound calls only.
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Are the provided numbers individual to each customer and is my privacy guaranteed?

- Yes, JetNumbers provides unique phone numbers to each customer and the numbers will belong to you for as long as you want it. JetNumbers will not list any of the provided phone numbers in any directory and does not disclosure the identity of the customers
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How long will I own the assigned phone number?

- The assigned phone number will be yours until you decide to cancel the service; therefore you can give the number to customers and print it in catalogs and brochures
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Can I route my number to a mobile phone?

- Yes, you can route the calls to a mobile phone. Please be aware that there can be differences in minute cost.
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Can I block the incoming calls on certain hours?

- This feature will be added soon. You will be able to block all calls in certain time ranges and/or days of the week.
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Can I record a welcome message?

- You can personalize the welcome message of your voice mail by recording the message of the automatic answering machine in a voice file (.wav) no bigger than 2MB and then sending it to us for configuration.
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How can I cancel my account?

- To cancel your account you should only send us an e-mail to numbers@JetNumbers.com, up to 5 days before your payment date, letting us know your decision and the reason for it.
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Is there any cancellation period?

- Yes. You can cancel your account up to 5 days before each payment date.
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Is there any cancellation fee?

- If cancellation is made within the first two months of service there will be a cost of 50% of total amount paid by costumer; unless the payment was made by Western Union in which case there will be a cost of one (1) extra monthly fee.
Cancellations made alter the third month of service will have no cancellation fees.
 
 
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